Updating Basic Information on your Website Profile Page
Your profile page on University websites is controlled by Digital Measures. Digital Measures is a platform used to collect personal and professional information for use in CV reporting and, for certain information, display on University websites. There are a few key areas that will update information on your website profile. First, to log in to Digital measures, go to https://www.digitalmeasures.com/login/ilstu/faculty Navigate to Personal and Contact Information Near the top of this section, you can update […]
Connecting to Dept of TECH I: and S: Student Drives
To connect to either share off-campus you will need to download and install the ISU Cisco AnyConnect Client found here: https://helpdesk.illinoisstate.edu/downloads/1073/Cisco_AnyConnect Once installed launch the AnyConnect Client application and connect to the ISU network with your ulid and password. Once connected, open file explorer and click “This PC”, then navigate to the top toolbar and click “Computer” and then “Map a network drive”. Note you will need to do this twice, once for each drive […]
Connecting to Citrix
Citrix allows you to connect to computer labs and other resources remotely. To connect, go to https://citrix.illinoisstate.edu and sign in with your ULID and password. The VPN is not needed for Citrix. Once logged in, you should see “Favorites”, “Desktops”, and “Apps” on the top menu bar. Most classes will be using the “Desktops” option where you should be able to find your computer lab. During the process of logging in and connecting you should […]
Connecting to VDI
VDI (Virtual Desktop Infrastructure) is a computer lab comprised of virtual computers. It is accessible remotely through a web browser or the VMware Horizon Client. Remember to always save your work in OneDrive or a network location while working in VDI. To login to the VDI, navigate to https://vdi.it.ilstu.edu and login with your ULID and password. Then select the “VMware Horizon HTML Access” option as shown below. Then pick the “CAST-Pool” or you can choose […]
Connecting to the ISU VPN
Many campus resources such as network drives, your office computer, virtual computer labs, and paycheck information must be accessed through the Virtual Private Network (VPN). To download the VPN, go to the following links for Windows and Mac. Windows Mac For the Mac installation in particular, you only need to select the “VPN” component during the installation: Once you have the Cisco AnyConnect program downloaded and installed, enter vpn01.ilstu.edu as the server address and sign […]
How to Take a Screenshot of Your Screen
Windows 10 – Snipping Tool To take a screenshot in Windows 10, search in the start menu for “Snipping Tool” and open it. The easiest way to use the the tool is to pick the Rectangular snip mode and then click “new” to draw a rectangle. Everything within the rectangle will be put into an image that you can then copy and paste or save as a file to your computer. Mac For iMacs and […]
How to Sync Teams Files
Microsoft Teams is accessible without a VPN connection and can be accessed through office365.ilstu.edu as well as both Desktop and iOS/Android apps. To make it easier to move files into Teams, follow the video below to setup a folder that will sync/upload files into your Team. Any files added to this folder will sync into your Team. You can also upload folders and files through the Teams interface using the Upload button.
How to Remove a Printer in Windows 10
Many common issues with printers, such as stuck job queues, driver errors, and general instability can be fixed by deleting and reinstalling a printer. To do this, you must have administrator privileges on your computer or have an IT staff member perform these actions. Below is a video showing the steps to remove a printer. After removing the printer, unplugging and plugging the printer back into the computer or restarting the computer (in the case […]
Jamf Enrollment
The College of Applied Science and Technology has a new policy that all Apple devices must be enrolled with the universities device management solution called JAMF. If you are interested in learning more about JAMF, you can find that here To begin the enrollment process, go to jamf.ilstu.edu/enroll and make sure to select “CAST-IT” as your site. You do not need to worry about filling in the user section. MacBooks and iMacs You will be […]