By default, the Xerox will scan a page and automatically send it as 1 page .pdf. There is a way to change this if scanning a multiple pages. 1. Select email 2. Go to the JOB PROCESS tab.3. Turn on Job process (it is set as OFF)4. Scan the first page. The Job Process tab will show the first page as 15. Scan the second page. A 2 will show up on the screen. 6. […]
Brother HL-L2300 Series Low Toner Bypass
If your brother printer is refusing to print and indicating there is low toner, you can often get many more prints by putting the printer into “Continue Mode”. To turn Continue Mode off or on, turn on the printer and press the green Go button 7 times. All the lights on the printer will blink twice to confirm Continue Mode is active or they will blink once to confirm Continue Mode is inactive. After Continue […]
OneDrive Folder Protection
Traditionally, network drives and OneDrive have a dedicated folder or drive letter that you work out of or drop files into. With OneDrive Folder Protection, you can essentially redirect your Desktop, Documents, and Picture folders to OneDrive. This means that any files you place on your Desktop, or in your Documents and Picture folders, will be automatically synced and backed up. This can be useful to prevent accidental data loss and also to have a […]
Connecting to Your Office Computer from Home (Mac to PC)
Download the Cisco AnyConnect VPN client When installing Cisco AnyConnect, click “Continue” and/or “Accept/Agree” on any boxes that appear. Click “Next” or “Continue” on all the screens. (You only need to install the first “VPN” checkbox) Once AnyConnect is installed, a box may come up as shown below: Open the Security Preferences and click “Allow” at the bottom: Finally, launch Cisco AnyConnect and type in vpn01.ilstu.edu and then click Connect and enter your ULID and […]
Configuring Monitor and Display Settings
For those with multiple display monitors, it may be desirable to extend or duplicate displays. This can be done in the “Display Settings” menu found by right clicking anywhere on your desktop background: Once in the Display Settings menu, you can rearrange monitors if needed to correctly represent their positions in the real world. Windows assigns each monitor a number, but has no way of knowing which is placed on the left, right, above, or […]
Scanning Documents with your Phone
Traditionally, a multi-function copier or dedicated scanner has been used to digitize documents for storing and sharing. With new image recognition technology, this can now be done with any smartphone. Various mobile Apps exist to facilitate this but the Adobe Scan app has been found to have some of the best results. The Adobe Scan app can be found for both iOS and Android devices: iOS: https://apps.apple.com/us/app/adobe-scan-mobile-pdf-scanner/id1199564834 Android: https://play.google.com/store/apps/details?id=com.adobe.scan.android&hl=en_US Once downloaded, you can sign into […]
Changing Default Applications
When you open a file, such as a PDF file, Windows looks to see what application is set as the default for that file extension and opens it with that application. However, the built-in defaults are often not desirable and can lead to issues in file viewing and editing. To change the default application for a file type, search for “Default Apps” in the start menu: Then, choose the file type you’d like to change […]
Connecting to Your Office Computer from Home
If you are using a Mac to connect to your PC see this article instead: https://support.cast.ilstu.edu/connecting-to-your-office-computer-from-home-mac-to-pc/ Download the Cisco AnyConnect VPN client Establish the VPN connection by typing in the VPN server address if it is not already entered (VPN01.ILSTU.EDU) and then your ULID and password. You can verify you are connected by going to the bottom right taskbar arrow and looking for the padlock icon next to the Cisco logo. Next, search for the […]
What happens to a retired instructor’s ReggieNet account
What happens to a retired instructor’s ReggieNet account? ReggieNet credentials typically remain active for 12-months. If the faculty member does not log in to Reggienet for 12 months, the Reggienet account credentials will expire. The ReggieNet content will remain unchanged and accessible online until otherwise notified. The instructor or the person’s department head would have to contact the Technology Support Center to have her ReggieNet credentials reactivated. Which portions of ReggieNet may be backed up […]
Access to Email and File Storage after Leaving or Retiring
ISU provides many services such as email, file storage, and Microsoft Office applications. Many have questions as to how long they will be able to access these services after they retire or leave the University. Retirees Email, calendaring, and OneDrive are retained indefinitely. CAST network drive resources (letter drives like “H”) are archived and retained indefinitely The desktop versions of Office programs (Word, Excel, PowerPoint, Outlook) will no longer be available for download after retirement. […]